Negotiation Skills

Negotiation is an important art that helps employees achieve their goals and help the organization as well. With good negotiation skills an employee can help the organization reap better rewards on various deals. The employee also feels rewarded if they master the art of negotiation. It is not just for sales teams but also individuals who deal with different parties both internal and external. And what would it really mean for two conflicting parties to reach a mutual agreement.

• Duration: 20 minutes

• Target Audience: All employees of an organization.

• Course Prerequisites: Code of Conduct Policy

• Business Outcomes: To help employees know the detrimental effects of data privacy breaches to both individuals and organization to save precious time, money and resources.

Let’s Deepen Our Understanding

The below words only indicate, the relevance to go through the Negotiation Skills course when discussions on resolving conflicts in a healthy, meaningful and collaborative way, comes into the picture. These are not an exhaustive set of terms but are relevant for sure.

Communication, Negotiation, Distributive, Compromise, Persuasion, Agreement, Concession, Emotional, Active Listening, Intelligence, Bottom Line, Conclude, Consensus, Phrasing, Appropriate, Effective, Considerate, Empathetic.

After covering our existing course, if you need more details on a specific key word mentioned above or something unique to your organization, let us know and we will make those updates as needed, subject to discussion.

Course Description

• Negotiation is an important art that helps employees achieve their goals and help the organization as well. With good negotiation skills an employee can help the organization reap better rewards on various deals. The employee also feels rewarded if they master the art of negotiation. It is not just for sales teams but also individuals who deal with different parties both internal and external.

• This eLearning course will help you know about negotiation skills, some techniques to negotiate better and make win-win deals.

By the end of this course, you will be able to:

• Define negotiation.

• State the importance of negotiation in winning deals

• Know the 4 key stages of negotiation namely preparation, bargaining, closing, and learning.

• Identify the techniques to negotiate better

• Know about win-win proposition in negotiation