Effective Sales

Sales executives need to know the right techniques to make effective sales. This includes opening a sale, negotiating a good deal and closing the sale. Effective selling is an art and it can be improved with techniques like Listen, Acknowledge, Probe, Answer, Confirm (LAPAC) and Best Alternative To a Negotiated Agreement (BATNA). Value-based selling helps develop better partner-centric and customer-centric relationships and therefore a more loyal clientele

• Duration: 20 minutes

• Target Audience: All employees of an organization.

• Course Prerequisites: Communication Skills

• Business Outcomes: To help employee understand the selling process, effective ways of opening and closing sales with customers.

Let’s Deepen Our Understanding

The below words only indicate, the relevance to go through the Effective Sales course when discussions on finding the relevant sales tasks to produce the best possible sales output, comes into the picture. These are not an exhaustive set of terms but are relevant for sure.

Active Listening, Follow-up, Goals, Objectives, Targets, Closure, Objections, Communication, Prospects, SMART Goals, Referrals, Attention, Detail, Customer Service, Benefits, Listen, Tools, Retention, Product, Services, Personas, Buyers.

After covering our existing course, if you need more details on a specific key word mentioned above or something unique to your organization, let us know and we will make those updates as needed, subject to discussion.

Course Description

• Sales executives need to know the right techniques to make effective sales. This includes opening a sale, negotiating a good deal and closing the sale. Effective selling is an art and it can be improved with techniques like LAPAC and BATNA.

• This eLearning course will help you know about effective selling including some techniques to make better sales pitches and win deals.

By the end of this course, you will be able to:

• Define sales and explain the importance of effective sales techniques.

• Outline the key stages of the sales process.

• Know techniques such as LAPAC for effective sales

• Demonstrate understanding and application of advanced sales techniques.

• Implement strategies for customer retention.