LMS Management & Maintenance: Powering Your Learning Ecosystem
In today’s rapidly evolving corporate landscape, a robust Learning Management System (LMS) is the cornerstone of effective employee development and organizational growth. At Tesseract, we specialize in LMS management and maintenance solutions that empower Learning & Development professionals and CHROs to create, deliver, and track impactful learning experiences.
Why Choose Tesseract for LMS Management & Maintenance?
Expertise
With over 20+ years of experience, our team of LMS architects and administrators bring unparalleled knowledge to your learning ecosystem.
Configurability
We realign our solutions to fit your unique organizational needs, ensuring your LMS aligns perfectly with your learning strategy
Mobility
We creatively bring in synchronous and asynchronous learning options like never before aiding skills improvement
Scalability
Our solutions grow with your organization, supporting your evolving learning needs
Security
We prioritize data protection and compliance, keeping your learning content and user data safe
Support
Our dedicated team provides round-the-clock support, ensuring smooth operation of your LMS
Our Comprehensive LMS Management & Maintenance Services
- Needs assessment and strategy development
- LMS selection support (if required)
- Custom LMS architecture design
- Integration with existing HR,IT and other information systems
- Quickfire onboarding and business use cases mapping
- Course creation and uploading
- Content organization and tagging
- Learning path development
- Multi-format support (SCORM 1.2/2004)
- Inclusive and diverse learning asset type usability
- User account creation and management
- Role-based access control
- Single Sign-On (SSO) implementation
- User engagement tracking and reporting
- User-centric learning trends analysis
- Regular system health checks
- Database optimization
- Load balancing for high-traffic periods
- Analyze and better learning asset usage-based outcomes
- Performance monitoring and reporting
- Regular security audits and updates
- Data encryption and protection
- Compliance with industry standards (GDPR, ISO 27001)
- Disaster recovery and backup solutions
- Adaptability to work towards every client’s regulatory standing
- Custom report creation
- Real-time analytics dashboards
- Learning impact assessment
- Data-driven insights for strategic decision-making
- Intelligence connecting various learning outcomes
- 24/7 technical and functional support
- Regular software updates and patches
- Troubleshooting and issue resolution
- Specific leadership and SME connect
- User training and documentation
Real Result for Real Businesses
The customer, committed to fostering an engaging and challenging environment, sought to enhance their learning experience through digital solutions. However, their existing LMS presented several challenges: Lack of control over content uploads and media player functionality. Inability to randomize quiz questions. Reporting limitations: only 1-year reports without filtering by region or location. No learning paths for users. Non-customizable dashboard. To address these issues, they required a solution that could make training accessible and performance easily trackable.
We conducted a thorough analysis of the customer’s needs in collaboration with their L&D and training teams. Based on the insights gathered, we proposed and delivered a highly customized Moodle LMS. This solution offered a streamlined user interface, seamless access to courses on any device, and comprehensive analytical reporting, all without licensing fees, resulting in long-term cost savings.
Key Customizations
Appearance and Theme:
- Theme and dashboard customization for admins and users.
- Introduction of a Latest News section for administrators.
- Interactive video, quiz, and course creation via H5P plugin.
Custom course certificates.
- Organizational hierarchy setup for better user mapping (region, location).
- Learning path with restricted access and highlighted mandatory courses.
- Bulk upload of courses and enrollment of users.
Reporting:
- Custom report plugin for granular tracking (e.g., course enrolments, progress, overdue).
- Region/location-based reporting.
- Scheduled report emails (daily, weekly, monthly).
- Manager reports comparing individual vs regional performance.
End-User Features:
- Role-switching (admin, student, teacher, group admins).
- Auto re-enrollment for overdue courses with extended completion windows.
- Automated course reminders, with escalating frequencies as deadlines approach
We Don’t Cut Corners
By this what we mean is, we ask you to look the question, ‘Why partner with us?’ in an unbiased manner. As a part of a potential partnership, ask us questions like:
