Hospitality Course

This course entails a short and engaging illustration-based video for a Hospitality customer. We used Microlearning as a follow-up strategy to the original course that teaches various concepts related to hospitality management.

In the hospitality industry, especially in resorts and hotels, several standard operating procedures are taught to the employees that they need to do right to gain customer confidence.

The original course was 2 hours long covering all the standard operating processes. Microlearning nuggets were created to cover key objective for easy recall and help employees at their moment of need.