COMPLIANCE COURSE USING SCENARIOS
Compliance can be quite dry and boring for the recipients. As it is mandatory training, most employees show little interest in the course but focus on completing it. The customer was facing the challenge of less engagement from their employees, who found the current classroom training not interesting.
Our solution was to use a character, Peter, who joins an organization and needs to go through the compliance training. At the beginning of the course, we provided background information about the organization and the mandatory compliance aspects that the organization need to adhere to.
Then we showed how Peter moved around and met various people in the organization to know more about the other aspects of compliance using dialogues.
Thanks to better engagement, the course had now 95 per cent completion rates. The course was well-liked and appreciated for its unique way of teaching a compliance-related topic.
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How Can You Utilize scenarios and real-life examples in your courses to achieve better learnability and memorability?
Real-life examples and relatable scenarios go a long way in making the courses more engaging for the learners.
In a real professional context, you can include real-life examples and scenarios in your eLearning courses that challenge the learners to apply what they have learned so far. The scenarios could be selling a product or service, a customer service scenario, a frontline office scenario, etc. Scenarios help learners to apply their knowledge in a real professional environment.
You can use simple and powerful authoring tools to create and develop interactive scenarios in a few minutes. In eLearning courses, interactive learning is used to challenge the learners and their learning, resolve common issues, and give them real-life situations, thus allowing them to apply their knowledge. Scenarios enhance the interactivity of your eLearning courses by creating and providing experiential learning for the learners.
Using the right stories or scenarios for better learning engagement
Even if told with simple graphics or animation, good stories can be a far better engagement tool than a complex gamification strategy, especially when looking to quickly deploy a course at a reasonable cost. Even in popular games such as Assassins Creed or Age of Empires, stories are used to arouse the players’ interest. When the player starts a campaign using an avatar of Chengiz Khan, the campaign milestones have short stories of Chengiz Khan’s childhood, upbringing, the way he united the tribes, and strategies he employed to conquer various lands. We accomplish this by using illustrations backed by a booming and an accented voice-over (adding realism and fun). We have seen this approach working in many strategy games.